
Before pairing a Client Device, make sure that both the PC running the Main App and the Client Device are connected to the same network.
- Open the Main App and sign in with your account.
- Ensure that the Client Device is powered on and connected to the same local network as the PC.
- Press and hold the button on the Client Device for approximately 5 seconds until a confirmation notification appears in the Main App, indicating that the device has been successfully paired
- Once the pairing process is complete, the Client Device will be linked to your technician account.
After successful pairing, the Client Device can be accessed remotely through the Main App, allowing the technician to monitor and manage it from anywhere with an internet connection.